InterGlobal’s dynamic virtual receptionist service enables our professional agents to answer our clients’ phones, thereby acting as virtual extensions of their staffs while saving them money. Using our clients’ selected greetings and scripts, our agents can screen, transfer or forward incoming calls to the proper destinations while maintaining available call identification and routing records for our clients’ use. We can send callers to voicemail, take a detailed message and send it to our clients’ e-mail, or reply to calls and/or e-mails in a friendly, courteous and helpful manner.

BELOW ARE JUST SOME OF THE BENEFITS:

1. Saves businesses money in full-time receptionist staffing costs.

2. Enhances customer service through professionally-trained representatives experienced in high-volume telecommunications.

3. Agents can send and reply to messages via e-mail.

4. Incoming call identification can be tracked and transmitted to the client upon request.

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