Customer Care

Healthcare Marketing

Healthcare Information Management

• Live Answering Service
• Automated Appointment Reminder
• Nurse Advice Line
• Call Overflow
• Direct Mail Fulfillment

• Email Marketing
• Medical HelpDesk
• Customer Acquisition & Retention
• Enrollment Services
• Post-Discharge Inquiries
• Patient Referrals
• Vendor / Patient Surveys

• Virtual Receptionist
• Call Center Assessment, Design & Implementation
• Customer Service Training
• Quality Review & Reporting

Featured Services

Virtual Receptionist

InterGlobal’s dynamic virtual receptionist service enables our professional agents to answer our clients’ phones, thereby acting as virtual extensions of their staffs while saving them time and money.  Read more

ClientCare

This HIPAA-compliant feature uses an online application that enables both patients and your office staff to perform various functions – including scheduling, viewing and canceling patients’ appointments.  Read more